On Apr 21, 4:25 pm, walter <wamann...@[EMAIL PROTECTED]
> wrote:
> i ordered a single campy lock-ring from lickton's. ****pping was $6.
> alot, but whatever.
>
> receive the lock-ring a week or so later, strapped to the back of a
> turtle...and the envelope indicated ****pping cost was an actual $0.82.
>
> i understand ****pping has labour costs, material costs, etc. but a
> 631% markup is ludicrous, so wrote an unpleasant email to their
> customer-sup****t address saying i thought it was ludicrous and that if
> they charge a premium for ****pping, they should at least use some sort
> of premium class of expedited ****pping (i.e., postal priority, fedex
> ground, ups). also told them that i'd share my experiences on the
> online forums i frequent. clearly not the best tack to take, but i was
> tired and grumpy after a +3hr ride as i hadnt eaten yet. but whatever.
>
> their reply was, ahem, perhaps even more unkind with a load of
> rationalization and justification. and further try to justify that
> because they need to subsidize the ****pping costs on kryptonite locks.
>
> hmmm...lemme seee here: ****pping a 20gram lockring...walk over to the
> bin, pick it out, stuff envelope, print out invoice/label, stick to
> envelop, print out postage, drop in mailbox. i do that all the time
> and it takes me a minute or two.
>
> clearly, these guys are running a crappy shop and in over their heads
> if they seriously believe a they can justify such a huge markup on the
> basis of time and materials. and this douchebag "curt" is a jackass
> who knows nothing at all about customer service.
Congratulations! You have succeeded in letting everyone know what a
putz you are. You write unpleasant emails complaining about a few
bucks, have a problem maintaining blood sugar levels, are entirely
clueless when it comes to business costs, don't know enough to ask
about ****pping beforehand, and you take cheap shots at people on
Usenet. You should be very proud.
Go get a candy bar and shut up.
R
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