Re: lickton's gets no more business from me!

In article 
<624d2fdd-7898-441b-b3b5-06c1b3c7c12b@[EMAIL PROTECTED]
>,
 walter <wamanning@[EMAIL PROTECTED]
> wrote:

> clearly, these guys are running a crappy shop and in over their heads 
> if they seriously believe a they can justify such a huge markup on 
> the basis of time and materials. and this douchebag "curt" is a 
> jackass who knows nothing at all about customer service.

Lickton's is a brick and mortar shop that has been in business for at 
least 30+ years, since I first did business with them in 1978 and they 
were well-known then.  Bob Lickton is notorious cranky and, from a 
customer service perspective, that's not a particularly good thing as 
you point out.  On the other hand, he's managed to be in business for a 
long time and to develop a reputation as one of the better shops in the 
Chicago area.  So he's done something right.

I'm baffled by buying a lock ring by mail order and not just riding down 
to the LBS to get one.  Unless you only have LBSes with worse customer 
service than Lickton's.

As a customer, of course, you certainly have the right to no longer do 
business with them if their service was unsatisfactory from your 
perspective.